Quality Health Care for You and Your Family

Healthy Louisiana is the way most Medicaid and LaCHIP recipients in Louisiana receive their health care services. The program is designed to encourage individuals and families to take an active role in managing their health and well-being.

How Healthy Louisiana Works

Through Healthy Louisiana, Medicaid recipients enroll in a Health Plan that coordinates their medical care. Each Health Plan offers a unique approach to services and support.

Health Plans may differ in:

• Provider networks

• Referral policies

• Health management and wellness programs

• Extra services, benefits, and incentives

All Health Plans are held accountable by the Louisiana Department of Health (LDH) to ensure quality care, fairness, and compliance with state and federal requirements.

Member Rights & Protections

Healthy Louisiana includes strong consumer protections to ensure enrollees receive fair and responsive care.

• Each Health Plan must follow detailed grievance and appeal procedures

• Members have the right to appeal decisions, first through their Health Plan and then to the State

• LDH closely monitors complaints, grievances, and appeals

• Strict marketing guidelines apply, with mandatory prior approval of materials

These safeguards ensure the system remains accountable to both enrollees and the State of Louisiana.

What Is Medicaid?

Medicaid is a public assistance program that provides medical coverage to low-income individuals and families who meet certain eligibility requirements.

In Louisiana, more than 2 million residents currently receive health care coverage through Medicaid, making it one of the most important health safety-net programs in the state.

Applying for Louisiana Medicaid

If you would like to:

• Apply for Louisiana Medicaid, or

• Learn more about the current system of care (covered services, providers, health plans, and benefits)

👉 Click here to access application and program information.

Medicaid Program Links

You may find additional information through the following Medicaid programs:

• Act 421 – Children’s Medicaid Option / TEFRA

• Adult Group

• LaCHIP

• LaCHIP Affordable Plan

• LaHIPP

• LaMOMS

• Long Term Care

• Medicaid Pharmacy Benefits Management (PBM)

• Medicaid Purchase Plan

• Medicare Savings Program

Need Help Understanding Your Options?

If you need assistance navigating Medicaid, choosing a Health Plan, or understanding available benefits, support is available.

👉 Contact the Central Office for guidance, referrals, and additional information.